Do you offer custom orders?
Yes. Please feel free to send me any photos, webpage links, fabric and/or color swatches either by email or you may mail them directly to my studio. We enjoy the variety of requests we get from our custom orders.
Is there an extra charge for custom work?
Yes. There is a $.50 extra charge per knob for any NEW designs created. Custom knobs are only $8 each.
Is it possible to order an existing design in a different color scheme?
Yes. Order your knobs and indicate in the comments section your new color choices. Email is great, too!
Is there an extra charge for color changes?
No. We are happy to customize an existing design with your color preferences at no extra charge. Just order your knobs and indicate your color preferences in the comments box upon checkout.
When will my order ship?
Generally, orders are sent from our studio in Florida within *two weeks. This means you will most likely receive your order within three weeks of your order. Because all of the knobs are handpainted and made-to-order, we will certainly contact you if we need more time to complete your order.
*It is possible on smaller orders it will take much less time for shipping. Please feel free to contact us for an estimated delivery time.
Do you accept returns?
Yes. We gladly accept returns IF you notify us within ten (10) days of receiving your order. Returns are good for EXCHANGE only. We do not refund payments of any kind.
All items must be returned in original condition. Customer is responsible for return shipping cost along with any new shipping charge that occur. Please email us for return address.
We do NOT accept any returns for exchange or refund on custom work nor color changes.
What size are the knobs? What are they made out of?
Each knob is made of wood that is chip-resistant and measures 1 1/2" in diameter.
Do you offer other styles or sizes?
No. We only offer our handpainted 1 1/2" diameter, chip-resistant wood knobs at this time.
Is there a protective sealer on the knobs?
Yes. We seal each knob with several layers of non-toxic, water-based varnish for many years of protection and durability, not to mention a beautiful glossy finish.
Do you provide screws with each knob?
Yes. We happily include a #11 1 1/4" screw with each knob.
Please realize each drawer thickness varies, therefore, it may be necessary for you to purchase additional screws at your local hardware store if the #11 is too short or too long.
How much is shipping?
We charge a flat fee of $4.50 per order for an unlimited number of knobs and 8.00 for international orders. Expect to receive an email with your tracking number once your order ships.
Do you ship outside of the United States?
Yes, we are happy to now ship worldwide for a flat rate of 8.00 per order for an unlimited amount of knobs.
